For ISPs the work is subscriber registration, collection, traffic and statutory logging at the same time. With Mirago we set up subscriber ledger, invoicing and collection; with our own logging software we retain access and traffic records — under one roof.
Subscriber and collection
Subscriber cards, package definitions, automatic invoicing, overdue tracking and reconciliation, together with e-invoicing integration.
Logging and network
Collection, retention and querying of access/traffic records under BTK logging obligations; IP pool, VLAN and routing configuration; monitoring and alert rules. In disaster recovery scenarios the recovery time of each component is measured and written down.
Mobile and field
A mobile app for field teams: installation orders, fault tickets and subscriber data available on site.