Frequently asked questions

We have two products of our own: <b>Stella PBX</b> (cloud or on-premise enterprise telephony: IVR, queues, recording, white-label) and <b>Mirago</b> (25-module accounting: ledger, stock, invoicing, e-invoicing, offline POS). We also build custom software.

Both are possible. Stella can be rented as a cloud service or installed on your server; Mirago runs on its own database per installation and can be deployed locally. You decide where the data lives.

We start by reviewing your processes, then write down the scope and screens. Development runs in two-week cycles and you see a working version each cycle. Training and a support plan follow go-live.

Yes. We integrate ERP, e-commerce, accounting and telephony systems over APIs. If no connector exists we write one against that system's documentation, and we never go live before validating the data flow in a test environment.

After go-live a written support plan is signed: business-hours response times, maintenance windows and the release calendar are defined there. Enterprise customers get priority handling under a defined SLA.

Data stays on the customer's own server or in a hosting environment agreed with you. Personal data is processed only as far as the service requires; access rights, retention periods and consent texts are configured together.

Yes. Mirago comes with a 15-day trial installation and we run a live walkthrough for Stella. Leave a request via the contact form and our team will call you to set up a scenario that fits your needs.